Shipping policy

The Loom: Logistics & Global Delivery

The Journey of Excellence

At The Loom, we believe that the anticipation of a fine acquisition is part of the luxury experience. To ensure your selection reaches you in pristine condition, we utilize a sophisticated global fulfillment network. Each piece is meticulously inspected and packaged before beginning its journey to your sanctuary.

Delivery Timelines

To maintain our high standards of quality control and international transit security, please observe the following estimated windows:

• Order Verification: 1–3 Business Days (Bespoke Processing).

• Insured Express Delivery: 8–15 Business Days.

Signature Service (UAE)

We are pleased to offer Complimentary Insured Shipping on all acquisitions destined for the United Arab Emirates. Every shipment is fully tracked, and you will receive your personal tracking dossier via email once your package has been dispatched from our international hub.

Customs & Duties

For our esteemed patrons in the UAE, all relevant import duties and administrative fees are handled by our logistics partners to ensure a seamless, "white-glove" delivery directly to your door.