Terms of service

The Loom: Terms of Service & Digital Governance

1. Acceptance of Terms

By gracing The Loom with your presence and utilizing our digital boutique, you agree to be bound by the following terms and conditions. These terms govern the relationship between our House and our esteemed patrons. If you do not agree to these standards, we respectfully request that you refrain from using our services.

2. Intellectual Property & Brand Heritage

The "The Loom" name, our curated imagery, bespoke descriptions, and digital architecture are the exclusive property of our brand. Any unauthorized reproduction or use of our luxurious assets for commercial purposes is strictly prohibited and protected under international intellectual property laws.

3. Precision of Product Representation

We strive for absolute fidelity in the presentation of our collections. However, due to the digital nature of our boutique and the varying calibrations of high-end displays, minor nuances in color and texture may occur. We provide detailed descriptions to ensure your acquisition meets your expectations of excellence.

4. Pricing & International Currency

All transactions are conducted in UAE Dirhams (AED). While we maintain a standard of transparent pricing, we reserve the right to adjust our rates to reflect changes in the global market or the exclusivity of our sourcing. Once an order is confirmed and verified through our secure digital payment portal, the price is locked and guaranteed.

5. Limitation of Liability

The Loom provides a platform of curated excellence. While we ensure our digital manor is secure and sophisticated, we are not liable for any indirect or consequential damages that may arise from the use of our website or the purchase of our products beyond the total value of the transaction.

6. Governing Law

These terms are governed by the principles of international commerce. Any disputes arising from the use of our services shall be handled with the utmost priority by our legal concierges to reach an amicable and professional resolution.